FREQUENTLY ASKED QUESTIONS
Questions and answers.
In short: what AI-first means, how we work and what getting started looks like.
What does AI-first mean?
AI-first means setting up a company as if AI had always been there. Instead of adding one more tool to old processes, we start again from the desired outcome – on three levels: Foundation (knowledge, data and rules, captured once and binding), Application (AI applications that do the work) and Operation (the team steers, reviews and approves).
How is AI-first different from “AI bolted on”?
With AI bolted on, the process stays the same and only individual steps get faster. With AI-first, there is one shared foundation from which all applications are derived. A change – such as a new positioning – is defined once and takes effect in every channel. The team approves instead of coordinating hand-offs.
How does working together work?
In three phases. Find: within 14 days we produce a prioritised assessment across commercial, operations and IT – including where AI-first offers the greatest leverage. Build: we develop the Foundation and Applications, from prototype to use. Run: we stay with the delivery until everything works day to day, enable your team on real tasks and hand over a system your team runs itself.
What engagement models do you offer?
A project for a clear result in a defined time, an interim mandate with leadership for a period and operational responsibility, or a fractional mandate in which we are part of your leadership on a regular basis, at an agreed scope.
Which companies does digitice.io work for?
Mainly mid-sized companies and private equity investors. What matters most is not the sector but the problem: we work where AI-first offers clear commercial leverage – on cost, speed or the offer.
Who works on our project?
The three partners directly, without junior overhead: Burkhard Gersch (strategy & business models), Helge Steimann (architecture & technology leadership) and Prof. Dr. Holger Schneider (AI methodology & knowledge transfer). AI delivers speed. We deliver experience.
Where is digitice.io based?
We are based in Hamburg. The three partners work from Hamburg, Munich and Frankfurt am Main.
What results are realistic?
That depends on the area. From our cases: after an AI-first rebuild, monthly bookkeeping fell from two days to around two hours; a website went from first clickable mock-up to live in seven days; a private equity investor had a decision-ready assessment within 14 days.
Who runs the solution after the project?
Your team. We stay with the delivery until everything works day to day and enable your people on real tasks. Then we hand over a system your team runs and develops itself.
What is the AI Radar?
Every day our own AI system reviews new studies on AI in business, puts them in context and works out what they mean for companies. The AI Radar is also an example of Foundation, Application and Operation in use in our own business.
How do we get started?
With a conversation. We discuss your process and the result you want, and together we agree a first area, a measurable goal and the involvement needed from your team.
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