When Does AI Augment Work? A Workflow-Level Framework for Human-Agent Collaboration
CIVIC-AI Collaboration, Jiaying Wu, Caleb Ziems, Raymond Chan et al. · arXiv · 11 Sept 2026 · not peer-reviewed
01 · The key finding
The conceptual paper proposes assessing the whole workflow: time saved alone is insufficient if review and rework consume the benefit.
AI value needs to remain after review and rework
02 · The study
03 · What we take from it
Measure work from the start to the checked result, including error correction and human review.
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Sources
Global Workforce Hopes and Fears Survey 2026
PwC · PwC · 29 Sept 2026 · not peer-reviewed
Generative AI as an Epistemic Technology: Rethinking Governance of Organizational Knowledge Infrastructures
Ian P. McCarthy, Tim Hannigan, Joel A. C. Baum · SSRN · 3 Sept 2026 · not peer-reviewed